By Melody Rawlings, Ed.D., MST, Director, Center for Advancement of Virtual Organizations (CAVO)
We're grateful to Melody for sharing her expertise. Any opinions expressed within this blog post are those of the author and not necessarily held by Workplaceless itself.
Emotional Intelligence (EI) is an important element when acquiring talent, and developing and managing successful teams. However, EI is not a term or concept recognized or fully embraced as a leadership imperative by everyone in business or on virtual teams. What impact does having EI or lacking EI have on virtual team health and performance?
Daniel Goleman (2011) identifies four generic domains of EI: self-awareness, self-management, social awareness, and relationship management. These include common sense elements such as internal motivation, empathy, and social skills. In contrast, autocratic rulemaking, narcissism, stagnant mindsets, and maintaining an unempathetic...
Estimated reading time: 2 minutes, 30 seconds
Companies across the world are currently faced with questions about how to reconfigure the way to work going forward after the suddenly shifting to remote work in response to COVID-19. Each week a fresh slate of executives are announcing adjusted remote work policies. For example, Chief Operating Officer, Sabine Keller-Busse, of UBS Group AG recently announced that as many as a third of its employees could work remotely on a permanent basis. In numerous sectors, including insurance, banking, media, and tech, the trend toward adopting hybrid-remote work models is spiking and becoming a defining feature of the future of work.
Often these announcements include detailed plans for what reopening co-located offices might look like, but what does that look like for employees who remain virtual? We fail to see the same level of care put into outlining a plan for the sustainability and productivity of remote workers. We created...
Estimated reading time: 5 minutes
Is it true that “people who come into the office just get more done”? That was the position posed when Yahoo walked away from remote work policies back in 2013. Remote teams who have committed to learning and instituting remote best practices have known that this idea doesn’t hold true in typical remote work circumstances (and it also has been disproven by research). Of course, remote working during a pandemic certainly pushes the limits on remote work productivity. Our challenge back would be to ask if productivity is the only or best measure of remote team success, especially during times of crisis?
Not all remote teams are created equal and so much of the effectiveness, strength, health, and productivity of remote teams rests within the hands of leadership. When remote leaders have mastered the skills needed to effectively motivate and manage their teams, it has a tremendous trickle down effect on the health,...
Updated February 26, 2020
Estimated reading time: 6 minutes, 55 seconds
Remote work, telecommute, live/work—whatever you want to call it—the concept isn’t new. Humans have been making their living outside of co-located offices for years. The resurgence of the “workhome” came on slowly, but it’s reached a fever pitch and the writing is on the wall for businesses and job seekers alike; remote work is here to stay.
However, in our mad dash out of the offices, there hasn’t been much time dedicated to addressing the skills needed to be successful at working remotely. Hiring managers the world over find themselves now in situations of back-filling competencies that haven’t been comprehensively considered. Hiring remote workers isn’t just about the bullet points on a resume—there are layers of innate and learned skills that are often difficult to suss out or even control for when hiring and evaluating team...
In our April Networkplaceless virtual event, remote workers and leaders from all over the world shared their thoughts on the top interests, knowledge, and skills that are necessary in remote work, which included curiosity for learning, time management, problem-solving, and adapting to new technology. (See learnings infographic below.)
Developing these, and other job-and remote-work specific skills, is critical to keeping remote teams flexible, competitive, and engaged. Employee training doesn’t just help with skillbuilding, but also improves employee engagement and retention, and can even have a positive impact on your company’s bottom line.
Who wouldn’t want any of that?
So, what’s the hold up?
If you are a manager, trainer, or HR professional and have begun looking into remote skillbuilding, you might find yourself at a loss regarding where to start. There’s a lot of content out there about what remote work skills...
Most remote work opportunities require at least some level of English, and on top of that, jargon can also be a barrier for those who are new to remote work. That's why one of the keys to making remote work accessible is providing language resources—our Remote Work Dictionary is just one of the language supports that we're developing at Workplaceless.
We've updated the dictionary for easier navigation and search. You can also download as an app on your phone to have these terms readily accessible!
This first (US English) version is open to everyone, and we'd love feedback from anyone interested in this topic. What terms should we add?
Developing a career that reflects our passions and provides opportunities to grow is the ultimate professional goal. Career development takes constant work, and when you work remotely, there are special considerations that you need to keep in mind. We've identified seven keys to remote career development that address the unique challenges that remote professionals face.
Your interests, knowledge, and skills form the foundation of your remote career. Your interests are topics or fields that inspire your curiosity or passion, like law, education, or design. Your interests guide the learning experiences, professional opportunities, and hobbies you pursue.
Your knowledge is the theoretical and practical understanding of a subject, which you acquire through formal and informal education and experience.
Your skills are your particular abilities—these include hard skills, like computer programming or accounting, and soft...
If you've ever gone through the process of hiring a new team member, you know it can be one of the hardest things you have to do in business. How do you know if someone is the right person? How can you make sure you have the best remote employees on your team?
While there is no one equation to find the perfect fit for an open position (and one might even argue that there is no such thing as a perfect fit) there are some attributes that make an individual a good fit for a remote position. Here are just some adjectives that describe ideal remote employees.
Since remote workers often have to do a lot of digging to get a solid understanding of work structure and expectations, curiosity is a key trait to look for. Does the candidate ask questions? How do they solve problems? Are they invested in their own learning and growth? What are they learning right now, or plan to learn in the near future?
Communication is the...
Want to work from home but you’re not sure what you can do? You can leverage any of the five skills listed below to find a remote job that you love. Many job seekers spend their time searching by job title — but job titles can vary greatly from company to company and can be hard to understand. Instead, focus on the responsibilities listed in the job description. Look for job descriptions that list skills that you already have.
Each skill listed includes example jobs and companies, plus keywords to use when using job search sites, and alignment with skills listed in our Remote Work Competency Model.
Do you speak more than one language? You can get a remote job as a translator, interpreter, transcriber, or customer service representative. Additionally, you can set yourself apart from other candidates for other types of jobs if you highlight your language skills.
If a job description does not directly say that...