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How Trust and Training Boost Remote Productivity

Estimated reading time: 3 minutes, 20 seconds

 

The debate continues: are remote teams more productive? If you’re in the Netflix CEO’s camp, there are no benefits to remote (our quick thoughts on that here) and you would feel bolstered by this study shared by Tech Republic. On the opposing view, some research has revealed stabilization or gains in productivity, such as from BCG

 

The reality is that not all remote professionals are productive because not all remote professionals are given the tools and support they need to thrive. This is especially important in the context of COVID-19, when the shift to remote work for so many people has been unstrategic and unexpected. The two key factors that determine whether or not remote professionals, and subsequently remote teams, are productive are trust and training.



How Does Trust Impact Productivity?

 

Effective remote work is based on the premise that professionals are more productive when they...

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7 Actions You Can Take to Elevate BIPOC in Remote Work

Estimated reading time: 6 minutes

 

As the COVID-19 pandemic continues, it is a common sentiment that “everyone” is working from home. However, research shows that accessibility to remote work varies by race. While there is tremendous opportunity for remote work to create opportunity, remote does not automatically equal diverse nor equitable nor inclusive. We’ve yet to see comprehensive data on the true diversity of remote professionals; however, anecdotally within the US, the remote community agrees that reality does not yet reach the potential. For remote work to be truly accessible to Black, Indigenous, and People of Color (BIPOC), we have more work to do.

 

At Workplaceless, we have been having the conversations internally and with our community to understand what role each of us can play to both break down barriers for and elevate the voices of BIPOC professionals in remote work. We embarked on discussions in late 2019 with regards to diversity,...

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A Placeless Mindset: The Foundation to Successful Remote Teams

Estimated reading time: 5 minutes

 

Remote work has been around for years. However, what separates the remote winners from the remote quitters isn’t just a matter of tools. It’s recognizing the difference between a co-located and a remote mindset. The philosophies underlying successful remote work are fundamentally different from those of a traditional office workspace. We refer to this remote mindset as a “Placeless Mindset.”

 

What is a Placeless Mindset?

A Placeless Mindset is not just a process of getting tasks done but rather an integrated way of thinking, living, and, yes, working. It’s a philosophy and an attitude that can be summarized as: 

 

A Placeless Mindset is a keen understanding that our lives, and therefore our work, are not rooted in a singular place, but rather require flexibility in location and communication in order to balance multiple goals and priorities. 

 

Adopting a Placeless Mindset helps...

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The Guide to Giving Feedback Remotely

Estimated reading time: 4 minutes

 

One of the top mistakes remote managers make is failing to give timely and meaningful feedback. Improper—or a total lack of—feedback quickly leads to disengaged employees and poor performance.

As many leaders continue to work through how to best navigate virtual interactions with employees, we’ve developed a quick guide on how to give effective feedback, remotely

 

When providing remote feedback, DO: 

 

  • Be specific. Use extended messages to communicate the purpose and direction of your feedback. Highlight specific examples of what was committed to, what was said and done, as well as the implications.
  • Be prompt. It’s important to establish and communicate timelines for performance reviews. However, when addressing specific situations remote leaders must share the feedback as soon as possible. Even if you and the team member are not able to connect immediately, reach out via Slack or email and...
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Start. Stop. Continue. Our First Virtual Team Meeting without Zoom

Estimated reading time: 7 minutes

 

As a remote team who doesn’t see each other in an office everyday, it’s important for us at Workplaceless to stay connected with one another, beyond just the work. While we integrate this throughout our daily routines through apps like Donut and remote team building exercises, we also aim to meet once a month in a live all-hands team meeting. It’s a meeting we all look forward to every month. However, with much needed vacations, staycations, and team relocations, a synchronous meeting wasn’t going to work for July, so we decided to run our first Asynchronous All-Hands Meeting. 

 

Here’s what we did and an evaluation of what we would or wouldn’t do again from both the perspective of the meeting organizer, Megan Eddinger, and two team attendees, Katie Scheuer, and Jacqueline Zeller.


For the most part we lead with remote-first asynchronous collaboration, and limit meetings as part of our daily...

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6 Expert Steps To Improving Your Remote Team’s Communication

Estimated reading time: 5 minutes, 30 seconds

 

How do teams choose how to communicate? 

In a co-located work environment, the answer is pretty clear: walk down the hall or pop into someone’s office for a quick check-in; send an email if they’re not there. 

As researchers remind us, face-to-face may be the richest medium for communication, but when teams want to be more productive, cost-effective, and have access to talent, companies turn to remote and hybrid work. But as remote teams know, there are hundreds of choices for meetings, chatting, collaborating—synchronous and asynchronous communication tools . . . where does one start? 

The selection of communication tools begins with understanding the unique challenges of remote team communication and defining processes that work for professionals who are not physically located in the same office space.

During our July Networkplaceless event, we welcomed three experts who led us in a...

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Why Do Remote Leaders Need Training?

Estimated reading time: 2 minutes, 30 seconds

 

Companies across the world are currently faced with questions about how to reconfigure the way to work going forward after the suddenly shifting to remote work in response to COVID-19. Each week a fresh slate of executives are announcing adjusted remote work policies. For example, Chief Operating Officer, Sabine Keller-Busse, of UBS Group AG recently announced that as many as a third of its employees could work remotely on a permanent basis. In numerous sectors, including insurance, banking, media, and tech, the trend toward adopting hybrid-remote work models is spiking and becoming a defining feature of the future of work.

 

Often these announcements include detailed plans for what reopening co-located offices might look like, but what does that look like for employees who remain virtual? We fail to see the same level of care put into outlining a plan for the sustainability and productivity of remote workers. We created...

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Top Skills You Need to Successfully Lead Remote Teams

Estimated reading time: 5 minutes

 

Is it true that “people who come into the office just get more done”? That was the position posed when Yahoo walked away from remote work policies back in 2013. Remote teams who have committed to learning and instituting remote best practices have known that this idea doesn’t hold true in typical remote work circumstances (and it also has been disproven by research). Of course, remote working during a pandemic certainly pushes the limits on remote work productivity. Our challenge back would be to ask if productivity is the only or best measure of remote team success, especially during times of crisis?

 

Not all remote teams are created equal and so much of the effectiveness, strength, health, and productivity of remote teams rests within the hands of leadership. When remote leaders have mastered the skills needed to effectively motivate and manage their teams, it has a tremendous trickle down effect on the health,...

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Remote Work Communication Challenges - Are You Prepared?

Estimated reading time: 4 minutes, 20 seconds

 

You’ve seen the announcements by now—Twitter is allowing employees to work from home forever, Zillow through the remainder of 2020, Nationwide will be permanently hybrid—it’s safe to say that the shifts to remote work have accelerated rapidly. But with all of these sudden expanded remote work adoption policies, are organizations ready to tackle some of the biggest challenges of remote teams at scale? Always rising to the top of the list is challenges in remote communication.   

 When teams are distributed, what are the more effective ways to share information, transfer meaning or understand one another? We gathered as a remote community during our May Networkplaceless event to brainstorm in detail the types of challenges in remote team communication. 

We first asked attendees to consider the four components of communication:

  • written
  • verbal
  • nonverbal
  • visual

Fifty-nine percent...

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Learning During a Crisis: Possibilities for Growth

 

Learning can help us cope

Learning can help all of us—leaders, distributed teams, and new-to-remote employees—cope with the uncertainty and anxiety brought about during times of crisis, such as the current COVID-19 pandemic. Developing new knowledge and skills helps us feel competent and in control. Learning a new skill can offer a chance to break away from the repetition of news, chores, and work tasks. Furthermore, the structured nature of learning encourages a feeling of "flow" in a context that offers immediate gratification.

 

Learning is energizing, and there are tons of resources available for developing new skills such as General Assembly’s free training and webinars, or the creative platforms of Masterclass and Skillcrush

 

For individuals who may transition to new roles or want to use this time to explore new opportunities, skillbuilding is a key part of professional development. If, on the other hand, you’re...

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